Nick Williams – BAFTA View Help https://help.view.bafta.org Fri, 16 Dec 2022 12:34:43 +0000 en-GB hourly 1 https://wordpress.org/?v=6.6.1 https://help.view.bafta.org/wp-content/uploads/2021/07/bafta-mask_favicon_website21-1.png Nick Williams – BAFTA View Help https://help.view.bafta.org 32 32 Service updates https://help.view.bafta.org/help-articles/service-updates/ Mon, 31 Oct 2022 12:12:49 +0000 https://help.view.bafta.org/?post_type=lsvr_kba&p=890 Friday 16th December 2022:

We are aware of an issue with the “my list” feature on BAFTA View across all devices / browsers. When saving entries to “my list” it will not show them for at least ten minutes due to a cache error.

Additionally, adding too many items to “my list” might cause latency on the site itself, as well as when watching / loading titles. We would recommend not making heavy use of this feature whilst we resolve this issue.

If you have added a lot of titles to “my list” and are experiencing issues logging in or loading titles please email voting@bafta.org so our team can manually reset your “my list”.

Hard of hearing subtitles

Subtitles are not currently available for the following films. We are working with the entrants to make subtitles available as soon as possible:

Marcel the Shell with Shoes On

Subtitles will not be available for the following films. Please accept our apologies for the convenience:

a-Ha: The Movie
Young Plato
Three Minutes: A Lengthening
Flux Gourmet
Fashion Reimagined

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