If the code has not been redeemed, please contact firstname.lastname@example.org .
The BAFTA View Help site is full of resources written to help you make the most of BAFTA View using your preferred devices.
In the FAQs section you will find answers to common questions and in the Help Articles you will find detailed documentation explaining the full functionality and best practice for users.
If you have a question that is not covered by the FAQs or Help Articles, please visit the contact page and log your query there.
Frequently Asked Questions
Titles that don’t show access codes are likely to be included in one of the BAFTA game bundles. All titles which are included in a BAFTA game bundle will be clearly labelled with the bundle name. Alternatively, some developers may have chosen not to provide access codes, as it is not a compulsory requirement.
You may find that for some titles listed on BAFTA View, you are unable to use Chromecast, Airplay or specific devices like iPads and iPhones.
BAFTA View works by pulling in films from various different platforms, some external and some hosted by BAFTA itself, with each platform providing their own security restrictions such as DRMs and watermarking. Depending on the security requirements of each platform, some films may not work with your usual device due to technological limitations and incompatibilities. Some of the films available on BAFTA View for viewing are in pre-theatrical or theatrical release, so understandably there will be more security limitations surrounding them.
Whilst this can be frustrating, BAFTA needs to ensure that all content is provided in as secure a way as possible, as online platforms can be particularly vulnerable to attack, and so we have agreed to work with our partner distributors and platforms in this way. Please know that we try to enhance the user experience in any way we can where possible and we are constantly working on making the site more responsive, user friendly and intuitive in every way we can.
For the best overall experience of BAFTA View, we recommend using an up-to-date Mac or PC, and an updated browser, with Chrome, Safari and Firefox working the best across all our titles. We have enabled Chromecast and Airplay across most of our titles, including all titles on Electron, our in-house platform. In all other instances, HDMI should work well, provided you are using a HDCP compliant cable (as non-HDCP cables will be blocked by some platform DRMs).
We update our software in step with the latest releases of all the main software and browsers, and support the versions that their publishers currently do. Earlier, outdated versions therefore may no longer be supported. Please note that in case any of you/your users’ issues are caused by using incompatible operating systems or browsers, below is the list of those which are the earliest compatible with BAFTA View:
Operating System and Browser Compatibility:
Windows: 8.1, 10 Home and Pro; Mac OS: Catalina, Big Sur and Monterey; iOS 15.1; Android: 10, 11 and 12.
Desktop/Laptop – Safari: Versions 13, 14 and 15; Mozilla Firefox: Versions 94, 91.3.0 ESR; Google Chrome: Versions 94-98; Opera: Version 81.0.4196.31; Microsoft Edge: 95.0.1020.44
Mobile – Safari: Version 15; Firefox: Version 34 (iOS) and 94 (Android); Google Chrome: 94-98; Opera: Version 63.3.3216.58675; Microsoft Edge: (iOS) 95.0.1020.40 (Android) 93.0.961.80
If your user is using a version earlier than any of the above, please advise them to update accordingly.
The videos play via pop-up window. If you have a pop-up blocker on your browser, you will need to disable it in order to watch them.
For more information on how to disable pop-up blockers for your particular browser, please see this article: