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How do I adjust the quality of the videos?

I clicked Play on a title and nothing happened. What do I do next?

I have connected my device to my TV via HDMI cable and can see the picture, but no audio. How do I fix this?

I’ve been asked to download a special app in order to watch a particular title. Should I go ahead?

Some titles have an ‘Available until’ date on them? Why is that?

The title I have selected won’t play. What should I do?

There is an error message. What should I do?

What is BitMovin?

What is the api.electron I keep seeing in the URL of many of the titles?

What operating systems and browsers does BAFTA View support?

Why do some of the titles have different controls/use different players?

Why is the video buffering?

Why is this video playing in a low resolution?